The Shine Story
When we worked as executives at top hotels in the San Francisco Bay Area, we never dreamed we would be forming a partnership that would last nearly two decades. But working together, we have built a highly respected facility services company—one that takes facility services to a new level of excellence.
During our time in the hospitality industry, we were committed to creating a memorable experience with the highest level of service for our clients. We understood how important a clean and safe environment could be for our customers. We also saw what most facility services companies could deliver, and we knew there was a better way.
That’s when we decided to create a different kind of facility services company. At Shine we regard our clients, our staff, and the planet with the utmost respect. Through green and sustainable cleaning, well-trained and professional crews, and top-of-the-line equipment, we enhance the workplace for our customers, and we do it in partnership with our employees.
We insist on using the most up-to-date technology and products so that we are always performing at the top of our game. This commitment helps our employees to be more efficient, requires fewer labor hours, and reduces the cost for the client. And as pioneers in facility services, we design and customize our services to meet the unique needs of our clients.
We know our customers depend on us to provide safe and healthy facilities for them and their workers. In a clean and hygienic environment, worker productivity increases while turnover decreases and trust and loyalty grow. We share those values too.
We also know we are only as strong as the people we employ. That’s why we are committed to forming a true partnership with clients and employees. We support our staff and genuinely care for their well-being. And because we treat our workers with respect and empathy every day, our company has remarkably low turnover compared to industry average.
What does all of this mean for you? Our loyal and well-trained staff care about their profession, care about our clients, and are able to deliver on our promise of top quality every time we service your facility. That is true partnership.
Our Commitment to Green
Choosing Shine means you will receive top quality cleaning results with a clear conscience. Our employees are highly skilled professionals, trained according to LEED standards, whose services adhere to green sustainability processes.
With Shine’s modern cleaning services, your office space will be cleaned using the best, green cleaning materials. Being an eco-friendly cleaning company, we pride ourselves in offering our customers the safest cleaning detergents that do not contain chemicals considered dangerous for the environment or your workspace.
Shine Facility Services is a leader in providing superior facility services. We ensure our staff have intensive training with today’s commercial technologies. Naturally, we incorporate the latest green supplies and techniques.
Clear and responsive communication with customers is a primary goal. We seek feedback, track it, rate our staff performance and report it. Customers invite us into their workspaces. We want to show respect and accountability for that trust.
At Shine, we embrace a work environment that encourages growth in our company, where diversity is valued and the aspiration of each individual is promoted.
Luis Ramirez, CEO and founder of Shine Facility Services, LLC headquartered in San Francisco, insists upon the highest level of facility services for all our clients. He oversees and inspires a staff professionals, and instills in each of them the goal to go beyond the service that is expected.
As a former executive of a five-star and five-diamond hotel, Luis brings 12 years of experience in facility services to your commercial property. He is committed to going above and beyond your expectations to ensure that you are 100% satisfied.
Luis brings his attention to detail, dynamic customer service, excellent management skills, and commitment to being a shining example of a modern, sustainable, eco-friendly business.
His focus is delivering value for our clients by employing highly efficient processes and modern equipment. Outstanding customer service is his personal passion. With nearly two decades of customer service experience, Luis has learned that excellent customer service builds lasting relationships and successful companies.
Shine Facility Services is an Equal Opportunity Employer and does not discriminate or make employment decisions on the basis of race, ethnicity, gender, sexual orientation, partner status, military status, religious affiliation, pregnancy, national origin, disability or any other federal or state protected class. We respect and encourage diversity in the workforce and all qualified candidates will be judged on their abilities and merits.